Privacy Policy

Privacy Policy

In accordance with Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you:

1. Subject

Art. 10 LSSI: is an internet domain owned by ARCANO ASESORES FINANCIEROS, S.L., with registered office at C/ JOSÉ ORTEGA Y GASSET, 29 - 4ª PLANTA 28006 MADRID (province of MADRID) and VAT number B83680322.  The company is registered in the Mercantile Register of Madrid, Volume 18.982, Folio 1, Section 8, Page M-331611.

ARCANO ASESORES FINANCIEROS, S.L. is the parent company of the "Arcano Partners Group", as defined in article 42 of the Spanish Commercial Code. For these purposes, this Privacy Policy is applicable to all the companies of the group of companies, hereinafter jointly referred to as the "Arcano Partners Group".

The use of this website implies User acceptance of the conditions of use included in this Notice. In the event that certain services contained and/or tools offered through this "Portal" require the application of specific conditions, these will be made available to the User.

On the other hand, the Arcano Partners Group warns that both the contents and services of this website and the conditions of use themselves may be modified without prior notification.

2. Conditions of Use

The User commits to provide true, exact and complete information about their identity in the sections where registration is required in order to provide access to the same. The User also commits to keep the personal data that may be provided to the owner of the domain up to date, and is therefore solely responsible for any false or inaccurate information that may be provided.

We inform you that if you are a minor you must obtain the permission of a parent, guardian or legal representative to access the services provided. Arcano Partners Group is not responsible in the event that the data on this subject are inaccurate or false.

The "portal" can only be used for legal purposes, therefore the user is obliged to use the portal for lawful and honest purposes and in accordance with the present General Conditions of Use, to not use the services of the "portal" to carry out activities contrary to Spanish legislation, morality and public order, assuming on the part of the user all responsibilities for damages to the owner of the domain or third parties that may result from illegal or prohibited practices, including but not limited to the following:

Carrying out any manipulation or alteration of this page without the prior consent of the owner of the domain, and the owner of the domain shall not assume any liability that may arise from such manipulation or alteration by third parties.

Carrying out any act that may damage, render useless, overload, or deteriorate the Portal and services and/or impede their normal use and operation by the Users.

Introduce and/or use computer programs, data, defective files, viruses, malicious code, computer or telecommunications equipment or any other, regardless of their nature that may cause damage to the Portal, to any of the services, or to any assets (physical or electronic) of the information systems of the owner of the domain.

Violating the rights of third parties to privacy, self-image, data protection, confidentiality of communication, intellectual and industrial property.

Concealing and falsifying the origin of email messages.

Using false identities, impersonating the identity of others during the use of the Portal or any of the services.

Reproducing, distributing, modifying or copying the content of this page, except in the case of having the authorisation of the owner of the domain or being legally authorised to do so.

Transmitting Usernames and passwords to unauthorised third parties.

Arcano Partners Group is not responsible for Links to other Internet pages of third parties and the existence of such links does not imply that Arcano Partners Group approves or accepts their contents and services. These other websites are not controlled by Arcano Partners Group and are not covered by this Privacy Policy. If you access other websites via the links provided, the operators of those websites may collect your personal information. Please ensure that you agree with the privacy policies of these third party websites before providing any personal information.

In general, the owner of the domain excludes their responsibility for damages of any type and nature that may arise from the use of the website, as well as damages arising from the infringement of intellectual and industrial property rights by users and/or the lack of truthfulness, accuracy and timeliness of the content, nor may they be held liable for the interruption of service, inadequate operation or inability to access the service.

The owner of the domain shall not be liable for damages caused by the presence of viruses or any other harmful software that may cause alterations in the User's computer system.

The website, including, but not limited to, its programming, designs, logos, text and/or graphics are the property of the provider or, if applicable, have a licence or express authorisation from the authors.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialisation requires in all cases the prior written authorisation of the owner of the domain.

The user commits not to carry out any act against the intellectual or industrial property rights of the author.

The provider expressly authorises third parties to redirect directly to the specific contents of the website, and in any case must redirect to the main website of the provider.

3. Data Protection.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, we hereby inform you that your data will be processed under the responsibility of ARCANO ASESORES FINANCIEROS, S. L (hereinafter, "ARCANO") in order to fulfil the contractual relationship between you and ARCANO, respond to your requests for information and keep you informed about any initiatives that may be of interest to you or that help us to better understand your needs.

ARCANO states that the categories of data processed are those required in the subscription forms, which are: (i) personal identification data (name, surname, email, home address...), in this regard, no sensitive data is requested or processed on a large scale. 

ARCANO informs you that the personal data received through forms on the website will be treated as contact forms or content subscription forms. In these cases, Arcano will manage the subscription list, send newsletters, respond to requests, doubts, complaints, comments, and any other service provided on the website. Likewise, data which is not significant and which is obtained through cookies downloaded onto the user's computer when browsing the website will be processed, as detailed in the Cookies Policy.

ARCANO informs you that the aforementioned processing is justified by the existence of a lawful interest between both parties, in this sense, the subscription to the contents provided requires express, specific consent.

In the same way, ARCANO informs you that the data will be kept as long as there is a legal obligation on the part of the data controller and as long as their deletion, restriction or opposition is not requested. In this respect, Arcano informs you that the data will be kept for the amount of time necessary to deal with the request for which they were collected until their deletion is requested by the interested party or for three years from the last interaction with the company. We also inform you that your data will remain protected for the purpose of legal, administrative or tax claims during the periods resulting from the applicable legislation.

In this respect, ARCANO will proceed to process your data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner. For this reason, ARCANO commits itself to adopt all reasonable measures to ensure that the data is deleted or rectified without delay when it is not accurate.

Your data may be passed on to other companies in the Arcano Partners Group, on the legal basis of a legitimate interest in attending to your request for information, as well as for the management of the services contracted.

For these purposes, we inform you that we do not transfer your personal data to third parties unless there is a legal obligation to do so.

We inform you that you may request more detailed information regarding the recipients of your data by sending an email to the address [email protected], indicating the specific processing about the recipients of the information you would like to receive.

In accordance with the rights conferred on you by current data protection legislation, you may contact the competent Control Authority, as well as request a complaint to the Spanish Data Protection Agency ( if you consider that an infringement of the legislation on personal data protection has been committed, in order to file the claim you consider appropriate, as well as to exercise your rights of access, rectification, limitation of processing, deletion, portability, opposition to the processing of your personal data and withdrawal of the consent given for the processing thereof, by sending your request to the address C/ de JOSÉ ORTEGA Y GASSET, 29, 28006 MADRID.

ARCANO has appointed a Data Protection Officer ("DPO"), who is responsible for ensuring compliance with data protection regulations in the processing operations carried out by our institution. You can contact the DPO to ask questions, exercise your rights or send your suggestions by e-mail: [email protected].

ARCANO will be responsible for processing the data entered in the forms on the website and will also be responsible for adopting the necessary technical and organisational measures, according to the risk involved in the processing carried out in relation to the data collected, as established in the data protection regulations, aimed at guaranteeing the security of personal data and avoiding its alteration, loss, processing or unauthorised access.

4. Use of cookies.

ARCANO ASESORES FINANCIEROS, S.L., as the owner of this website, declares that it uses automatic procedures to collect information to keep a record of the Users who visit its website. Click here to view our policy on the use of cookies.

5. Applicable legislation.

These Conditions shall at all times be governed by the provisions of Spanish law.